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Sending Email using NetAway

The procedure for changing the settings is fairly simple.

It depends on the email software you are using. Below you can find instructions for some standard email programs..

  • Windows Microsoft Outlook Express


  • Windows Microsoft Outlook 97/98/2000


  • Windows Microsoft Outlook XP/2002


  • Mac Microsoft Entourage


  • Mac Eudora


    • If your program is not in this list please refer to the program's help files or contact the manufacturer's technical service department to assist you.

  • Can Not Change SMTP details


    • Hotmail (HTTP email) users please note you do not need to make changes to your outgoing server to send and receive email.




    Outlook Express

    Experienced users can follow the following 9 steps otherwise see below for detailed graphical instructions:-

  • Select Tools Then Accounts from your Outlook Express Menu


  • Highlight individually each Email Account you will be using to send your
    email and click on Properties


  • Select the Servers tab


  • ***IMPORTANT*** Make a note of the Outgoing mail (SMTP): setting as you will need to change it back when you return.


  • Now change the outgoing mail (SMTP) setting to: relay.netaway.com


  • Under My Outgoing Mail Server, Click box that says 'My Server Requires Authentication' Then click on the Settings Box


  • Select the option "Logon Using" and enter your NetAway LoginID and password


  • Click on OK twice then click on close and continue to use your email as before


  • To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.





    • Detailed Graphical Instructions

    Step 1 - Select Tools Then Accounts from the Outlook Menu

    Accounts



    Step 2 - Select The Email Account You use to send your email and click on Properties

    Accounts



    Step 3 - Select the Servers tab

    Accounts



    Step 4 - ***IMPORTANT*** Make a note of the Outgoing mail (SMTP): setting as you will need to change it back when you return.

    Step 5 - Now change the outgoing mail (SMTP) setting
    to "relay.netaway.com"

    Accounts



    Step 6 - Under My Outgoing Mail Server, Click box that says 'My Server Requires Authentication' Then click on the Settings Box

    Outgoing Mail Server



    Step 7 - Select the option "Logon Using" and enter your NetAway
    LoginID and password

    SMTP Logon

    Step 8 - Click on OK twice then click on close and continue to use
    your email as before

    Step 9 - To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.

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    Outlook 97/98/2000

    Experienced users can follow the following 9 steps otherwise see below for detailed graphical instructions:-

  • Select Tools Then Services from your Outlook Menu


  • Highlight each Email Account you will be using to send your email and click on Properties


  • Select the Servers tab


  • ***IMPORTANT*** Make a note of the Outgoing mail (SMTP): setting
    as you will need to change it back when you return.


  • Now change the outgoing mail (SMTP) setting to: relay.netaway.com


  • Under My Outgoing Mail Server, Click box that says 'My Server Requires Authentication' Then click on the Settings Box


  • Select the option "Logon Using" and enter your NetAway LoginID and password


  • Click on OK three times and continue to use your email as before


  • To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.





    • Detailed Graphical Instructions

    Step 1 - Select Tools Then Services from the Outlook Menu

    Accounts



    Step 2 - Select The Internet E-mail Account you use to send your
    email and click on Properties

    Accounts



    Step 3 - Select the Servers tab

    Accounts



    Step 4 - ***IMPORTANT*** Make a note of the Outgoing mail (SMTP):
    setting as you will need to change it back when you return.

    Step 5 - Now change the outgoing mail (SMTP) setting to "relay.netaway.com"

    Accounts



    Step 6 - Under My Outgoing Mail Server, Click box that says 'My Server Requires Authentication' Then click on the Settings Box

    Outgoing Mail Server



    Step 7 - Select the option "Logon Using" and enter your NetAway
    LoginID and password

    SMTP Logon

    Step 8 - Click on OK three times and continue to use
    your email as before

    Step 9 - To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.

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    Outlook XP/2002

    Experienced users can follow the following 8 steps otherwise see below for detailed graphical instructions:-

  • Select Tools Then Email Accounts from your Outlook Menu


  • Select View or change existing e-mail accounts and click on Next


  • Select the email account you need to change and click Change


  • ***IMPORTANT*** Make a note of the Outgoing mail (SMTP): setting as you will need to change it back when you return.


  • Now change the outgoing mail (SMTP) setting to: relay.netaway.com


  • Please do not click Test Account Settings as this will fail, even when all the settings are correct


  • Click the More Settings


  • In Internet E-mailSettings, select the Outgoing Server tab


  • Under My Outgoing Mail Server, Click box that says 'My outgoing server (SMTP) requires authentication'


  • Select the option "Logon Using" and enter your NetAway LoginID and password


  • Click on OK, then Finish and continue to use your email as before


  • To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.





    • Detailed Graphical Instructions

    Step 1 - Select Tools Then Email Accounts from your Outlook Menu

    Accounts



    Step 2 - Select View or change existing e-mail accounts and click on Next

    Accounts



    Step 3 - Select the email account you need to change and click Change

    Accounts



    Step 4 - ***IMPORTANT*** Make a note of the Outgoing mail (SMTP): setting as you will need to change it back when you return.

    Accounts



    Step 5 - Now change the outgoing mail (SMTP) setting to: relay.netaway.com

    Please do not click Test Account Settings as this will fail, even when all the settings are correct

    Accounts



    Step 6 - Click the More Settings

    In Internet E-mailSettings, select the Outgoing Server tab

    Accounts



    Step 7 - Under My Outgoing Mail Server, Click box that says 'My outgoing server (SMTP) requires authentication'

    Select the option "Logon Using" and enter your NetAway LoginID and password.

    Click on OK, then Finish and continue to use your email as before

    Outgoing Mail Server


    Step 8 - To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been received correctly.

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    Entourage

    Experienced users can follow the following 9 steps otherwise see below for detailed graphical instructions:-

  • Select 'Tools'


  • Select 'Accounts'


  • Click on 'Mail' tab


  • Select your email account, and double click


  • In the box 'SMTP server' enter 'relay.netaway.com'


  • Click on the 'Click here for advanced sending options' button.


  • Click the circle that says 'SMTP Server Requires Authentication'


  • Select the option "Logon Using" and enter your NetAway
    LoginID (without the @NetAway.com) and password


  • Click on OK to close the edit accoun window


  • To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been     received correctly.




    • Detailed Graphical Instructions

    Step 1- Select 'Tools'

    Step 2 - Select 'Accounts'

    Step 3 - Click on 'Mail' tab

    Entourage

    Step 4 - Select your email account, and double click

    Step 5 - In the box 'SMTP server' enter 'relay.netaway.com'

    Entourage

    Step 6 - Click on the 'Click here for advanced sending options' button.

    Step 7 - Click the circle that says 'SMTP Server Requires Authentication'

    Step 8 - Select the option "Logon Using" and enter your NetAway
    LoginID (without the @NetAway.com) and password

    Entourage

    Step 9 - Click on OK to close the edit accoun window

    To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been     received correctly








    Eudora

    Users can follow the following 6 steps instructions:-

  • Step 1- Click on 'Special'


  • Step 2 - Select 'Settings'


  • Step 3 - Click on 'Hosts'


  • Step 4 - Do not change the 'Incoming mail POP3 settings'


  • Step 5 - In the box ' Outgoing mail SMTP settings' enter 'relay.netaway.com'


  • Step 6 - Enable SMTP authentication.


  • Step 7 - Now Select 'Menu Special', then 'Settings', then 'Personalities' and then 'New'.

    Eudora


  • Step 8 - Configure a new personality with the NetAway Outgoing Server "relay.netaway.com" in the SMTP-field, please use your NetAway loginID (username without the @NetAway.com) and password.

    Eudora


  • Step 9 - Then only use this personality to send mail.


  • To test your amendments, please email test-support@NetAway.com and it will auto reply if the email has been     received correctly.




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    Can not change my SMTP details

    If you can not amend your SMTP server details:

  • Sometimes you will find you can not amend the Outgoing SMTP mail server, as the box is greyed "out".


  • To correct this please create a new mail account will all your previous settings, but amend the outgoing mail     server setting as above.



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